Tell Me About Yourself. Why do you hate that question? Too vague? Too personal? One of the biggest reasons for your gut-punch reaction is that you don’t know how to start. Here’s a strategy that works: Begin with a headline. You have to articulate a headline that defines who you are – head and heart. […]

Self-Doubt. Judging yourself while you speak is a confidence killer. You have to mute your inner critic as soon as you start talking. Here’s why: When you give your inner critic free rein, you will speak in a jerky pattern. You will pause to think of the right word – the word that makes you

Fear. Fear. Fear is in the air. You can feel it. Fear. Fear is on faces. You can see it. How do you communicate confidence in these times of fear – authentically? Here is step one: Focus on balance. If you are in a live meeting, you can’t perch on the podium – you’ll be

Sophistication. Sophistication. You want it. You need it. So, how do you get it? How do you project gravitas – that quality of refinement of displaying good taste, wisdom, and subtlety rather than crudeness, stupidity, and vulgarity? Step one – stop worrying about your vocabulary. According to the Flesch–Kincaid test, you’ll be communicating effectively with

Trusted Partners. Of course, you could compete on price, on quality, on service. But in today’s competitive market, you have to move up the value chain. You have to become a trusted partner. What’s the key to building that relationship, so critical for long-term success? You have to connect to your customer’s dream. As a